systems also require housing design and living environments population has grown, so has the volume of traffic on its roads to be adapted. The City Council gives priority to opportunities in recent years. Mobility represents a pivotal aspect of reducing for elders to entertain, socialize, and carry out physical exercise the city’s carbon footprint, and the smart city program involves activities within their own neighborhoods. innovative solutions to reorganize mobility and transport solutions. One of Vienna’s main objectives regarding medical services is for all social groups, including vulnerable ones, to be protected 2.1 The urban mobility plan against the health risks potentially related to climate change, air pollution, and global warming. There is concern in particular The 2013-2014 Urban Mobility Plan, produced with the about the growing incidence of sustained heatwaves, which will involvement of representatives of districts, citizens, experts, and increase health and breathing problems among older adults interest groups, aimed to assess and complement the Transport and potentially increase the city’s death rate. Master Plan created in 2003. On this foundation, and directly tying in with the Smart City Wien Framework Strategy, the Timely preventive and targeted measures, alongside exceptional Climate Protection Program (KliP), and the Urban Development personal care, contact, and support, would reduce the risk for Plan, new mobility objectives were defined and relevant fields of vulnerable individuals. In Vienna, medical services are partly action were identified. The collaborative adaptation of the Urban delivered via ehealth technologies. All medical services and Mobility Plan involved meetings of working groups, gatherings facilities, as well as planning and steering processes in health of all relevant parties, and discussion of issues related to public and welfare, are managed through new technologies. space, mobility management, traffic organization innovation, parking space management, and governance. The twenty-three Some essential objectives of the ehealth system in Vienna are districts of Vienna were invited to meetings to offer solutions as follows (SCWFS 2019–2050, 2019): related to public transport networks, cooperation opportunities •Ensuring a secure and reliable ehealth infrastructure; in the city and the agglomeration, and ways to share streets •Ensuring and maintaining online access to quality-assured between different transport modes. health information; •Maintaining a high-quality telemedicine service, including A Citizens’ Council was created to organize the collaborative mobile monitoring equipment for older people; decision-making process. It made proposals centered on all •Ensuring a high level of protection of confidential data, and the mobility-related themes that feature within the development maintaining a focus on data security. plan for Vienna as a smart city. The main priorities raised through this process were: • Expanding recreational and green spaces; • Improving how available space in the city is shared; • Developing a sociopolitical awareness-raising proposal; • Improving the quality of public transport, in particular cycling paths, and analyzing pedestrian routes (Adapting Infrastructure to Climate Change program; Smart City Wien Framework Strategy, 2019–2050: 154); • Guaranteeing equal rights. Each message contains a comprehensive concept and recommendations for the city’s decision makers. The outcomes of the Citizens’ Council were included in the Urban Mobility Plan to the greatest extent possible. Source: Saikat Bhuiyan under the use of licence unsplash 2.2 Mobility objectives 2. Mobility Vienna’s smart city program follows the UN’s SDGs, and in In Vienna, mobility programs aim to ensure access to flexible, particular SDG 11 (which concerns sustainable cities) and SDG safe, and seamless mobility options, regardless of inhabitants’ 13 (which concerns climate action) as it relates to mobility. income, gender, ethnicity, and physical capabilities. As Vienna’s 201 Quélin and Smadja | HEC PARIS | SMART CITIES | The sustainable program of six leading cities | 2021