Introduction Governance and citizen participation are an important aspect of all smart cities, and nowhere is this more so than in Vienna, In 2014, Vienna City Council created the Smart City Wien where social inclusion and collaborative process are regarded Framework strategy, setting milestones for Vienna’s future as critical. Our research also illustrates the interconnection of development. For the first time, the framework aligned all of all the factors that a smart city comprises, demonstrating the the city’s policy-making team, specialist departments, and importance of collaboration and the need to readapt cities for private enterprises behind a shared vision. Vienna has proven future generations. to be a city that is continuously capable of reinventing itself. The city has developed innovative solutions that will enable The City Council adopted its first Climate Protection Program, sustainable future development. And the Austrian capital known as KliP, “back in 1999, to run until 2009. The sequel, strongly emphasizes social inclusion and citizens’ quality of life. KliP II, runs until 2020 and comprises 37 sets of measures with a total of 385 individual measures” in many fields. “The new For Vienna, defining a smart and sustainable vision means climate protection program is currently under development pooling social innovations and suitable technological solutions (KliP I I I) and will incorporate the climate goals set out in this as well as enhancing digital capabilities. The objectives to be Framework Strategy and specify measures to attain them.” worked on concern climate action and resource conservation (https://www.wien.gv.at/stadtentwicklung/studien/pdf/b008552. with a view to reducing the city’s carbon footprint in a way pdf: 154) that maintains high living standards for society. The vision for tomorrow’s Vienna also relies on valuing opportunities for This chapter will analyze the Vienna Smart City Framework, citizen participation, which can inspire people and prompt their cross-referencing official reports from the City Council to desire to change their behaviors. centralize all the information on Vienna’s attempt to become a smart city. The chapter’s structure is based on the IMD Smart In 2019, the Smart City Framework was updated andCity Index, to which we have added further areas to complement supplemented to ensure that it would follow the 2015 Paris our research and provide a complete overview of Vienna as a Agreement on climate action and the EU’s climate and energy smart city. targets. The framework strategy defined by the City Council is used to monitor the development of the ambitious objectives 1. Health fixed by the city for the medium term and long term. This section defines “health” very broadly. In it, we discuss The updated framework’s digitalization and participation sanitation, recycling services, public safety, air pollution, dimensions have a stronger focus on current challenges (global wellness, and medical services, all of which are activities that warming, CO, and GHGs) that require both collective and2 contribute to a population’s well-being. individual involvement. The Smart City Framework is now tied to the UN’s SDGs, helping the City Council to track performance Within the smart city program in Vienna, the health sector and identify scope for improvement. The framework also occupies a crucial place. Examining it is important, since includes European targets for the Climate and Energy Plans health and care positively impact the population. Their scope and the Circular Economy Plan. and amplitude indicate the extent to which the city is interested in promoting social inclusion and guaranteeing access to health Through its Smart City Wien Framework Strategy, Vienna and care services for all the city’s residents. Vienna’s healthcare has made an explicit commitment to contributing to the system is no longer focused only on treating illnesses; it now accomplishment of national and international objectives. promotes a healthy and active way of life. Good health is Developing solutions in energy, mobility and building design encouraged through every dimension of the smart city—for can help cities to address climate change issues and enhance example, in access to affordable housing or the adaptation of people’s quality of life. districts to promote active walking. Therefore, comparing and analyzing solutions developed by In Vienna, promoting good health starts in childhood: infancy different municipalities across the world would help readers and schooling. For example, every school and education center to understand what kind of challenges cities are facing, what in the city has a health center. Usually, education and care kind of solutions could be developed, and how they could be staff actively support children and educate them on healthy developed. lifestyle choices. They also help to detect and identify children 196 Quélin and Smadja | HEC PARIS | SMART CITIES | The sustainable program of six leading cities | 2021